• For More Information Please Call 1801801

Frequently Asked Questions

Please contact Qgoonline so they can check the fare rules, penalties, requirements, etc. with the service provider(s).

Please contact Qgoonline so they can check the amendment rules, penalties, requirements, etc. with the service provider(s).

Please contact Qgoonline so they can check the cancellation rules, penalties, requirements, etc. from the service provider(s).

 

If your reservation is cancelable and refundable, Qgoonline customer support will do the needful

  1. If your reservation was paid entirely with points: 

The refundable amount, if any, will be credited back, as miles points, into your account.

 

  1. If your reservation was paid partially with points and credit card: 

The refund amount will be calculated using the same ratio used at the time of booking (points + cash).

 

  1. If your reservation was paid entirely with credit card: 

The refundable amount, if any, will be credited back into your account.

Customer Support

+965 1801801
+965 9771 2790

Write to Us

miles@qgoonline.com


Working Hours

24/7 Customer Support